All orders are processed as soon as possible. Orders are usually delivered on the next business day but may be delivered later in certain areas including but not exclusive to Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Highlands and Scottish Islands. Other than orders fulfilled by our own fleet, shipments are delivered by DPD. Please note that orders are shipped and delivered on business days only (This excludes weekends and holidays).
Please note that we will provide a tracking number for all orders. This number is allocated to and updated on the order when the order is handed over to the courier. Orders are picked and dispatched overnight so the tracking number may take a little while to actually appear in your account.
Sometimes you just want the phone no. so here it is:
Please have your Order No. ready
We've partnered with DPD and their Predict and Follow My Parcel services are unlike anything else in the industry. They offer you unparalleled detail, choice and convenience. Every parcel shipped through DPD is scanned throughout its journey, from collection to final destination.
You will also receive SMS and Email communication from DPD about your delivery which will give you information and options such as:
2 Hour Delivery Window
Change Delivery Day
Deliver to Neighbour/Safe Place
Collect from Pickup Shop
When your order is shipped we will update the details with your DPD tracking number.